Privacy Policy
Privacy Policy
Last updated: November 23, 2025
The Good One operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you, the customer, with a curated online shopping experience. The Good One is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use, or make a purchase from our website, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another identifiable individual. This does not include information that has been anonymized or de-identified.
Depending on how you interact with the Services and as permitted or required by applicable law, we may collect the following categories of personal information:
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Contact Information: name, billing address, shipping address, email address, and phone number.
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Payment Information: credit or debit card details, payment confirmation, transaction details, and other financial information processed securely by our payment providers.
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Account Information: username, password, preferences, and account settings.
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Transaction Information: products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
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Communications: information you provide when contacting us for customer support or other inquiries.
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Device Information: IP address, browser type, device identifiers, and network information.
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Usage Information: interactions with the Services, including browsing behavior and navigation data.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you when you place an order, create an account, or contact us.
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Automatically through cookies, pixels, and similar technologies when you use our website.
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From service providers who assist us with website hosting, payment processing, analytics, fulfillment, and customer support.
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From marketing partners or other third parties, where permitted by law.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing and Improving Our Services
To process orders and payments, fulfill purchases, manage accounts, arrange shipping, handle returns and exchanges, provide customer support, personalize your shopping experience, and improve our Services.
Marketing and Advertising
To send promotional communications, newsletters, and advertisements, including targeted advertising based on your interactions with our website. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To protect our Services, verify accounts, prevent fraud, and ensure secure transactions.
Communication
To respond to inquiries, provide order updates, and maintain our relationship with you.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to enforce our policies and terms.
How We Share Personal Information
We may share your personal information in the following circumstances:
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With Shopify and trusted service providers who help us operate our business (e.g., payment processors, logistics partners, IT services).
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With marketing and advertising partners to provide relevant promotions and advertisements, subject to their own privacy policies.
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When you direct or consent to such sharing (e.g., shipping providers or social media integrations).
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With affiliated entities within our corporate group.
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In connection with a business transaction such as a merger, acquisition, or insolvency.
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To comply with legal obligations or protect our rights and the rights of others.
Relationship with Shopify
Our website is hosted by Shopify, which collects and processes personal information to provide and improve its services. Shopify may process your personal information in accordance with its own privacy policy.
You can learn more about Shopify’s privacy practices at:
https://privacy.shopify.com
Depending on your location, you may exercise certain rights related to data processed by Shopify via the Shopify Privacy Portal.
Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Data Security and Retention
We implement reasonable security measures to protect your personal information; however, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have rights to:
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Access your personal information
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Request correction or deletion
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Request data portability
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Opt out of marketing communications
You may exercise these rights by contacting us using the details below. We may need to verify your identity before responding.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your own. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.