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Warranty

ITEM IS DAMAGED / FAULTY / WRONG / MISSING AN ITEM

Please provide us clear pictures of any damaged, faulty or wrong products / clear description of the missing part and contact us via email - info@thegoodone.com.au , along with any details of your purchase, for an exchange or refund within 14 days.

Please allow 2 business days for a response from our Customer Service team.

 

WARRANTY POLICY

We offer 1 year warranty for all brand new product (not applicable on man-made damaged). Please provide us clear pictures of any damaged, or faulty products and contact us via email - info@thegoodone.com.au , along with any details of your purchase, for an exchange or refund within 14 days.